Currently, Hopin online events platform is fully compatible with Desktop (web) on the following browsers updated to the latest version:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge (chromium version on Windows 10 only)
We recommend running a desktop browser for the best and seamless experience across the Hopin platform.
- Safari is not fully compatible for video on desktops
- Internet Explorer and Microsoft Edge (Non chromium) are not compatible on desktops
Also note that each browser has their own implementation of the technologies we use at Hopin and some work better with them, some less, some don't work at all. Hence why we can recommend Chrome and Firefox but right now we cannot guarantee other browser will work as expected.
You can also use mobile browsers however they offer limited compatibility and we recommend using the App whenever possible on mobile devices.
If you do choose to use a browser, for Android we recommend Google Chrome, and for iOS/iPadOS we recommend using Safari.
Please check our event troubleshooting article in case you experience any issues with accessing parts of the event.
Feel free to reach out to us at firstname.lastname@example.org in case you have questions or need assistance.