Browser Compatibility for online events on Hopin

  • Updated

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Desktop

Currently, Hopin online events platform is fully compatible with Desktop (web) on the following browsers updated to the latest version:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge (chromium version on Windows 10 only)

We recommend running a desktop browser for the best and seamless experience across the Hopin platform.

Note: Other independent browsers that accept webRTC technology may be compatible.

  • Safari is not fully compatible for video on desktops
  • Internet Explorer and Microsoft Edge (Non chromium) are not compatible on desktops

Also note that each browser has their own implementation of the technologies we use at Hopin and some work better with them, some less, some don't work at all. Hence why we can recommend Chrome and Firefox but right now we cannot guarantee other browser will work as expected.

Mobile

Events on Hopin can be accessed by Attendees and have some limited compatibility for Speakers with Mobile devices (phones and tablets) on the following browsers:

Android

iOS, iPadOS (Apple)

Note: No downloads are required for the web browser, however, downloadable apps for mobile devices are the best experience for watching an event. Also note speakers may experience unexpected audio muting issues when using mobile web browsers especially with Safari on Apple devices. Speakers should use desktop or laptop devices for the best experience.

Please check our event troubleshooting article in case you experience any issues with accessing parts of the event. 

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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