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Browser Compatibility for online events on Hopin

  • Updated

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Desktop

Currently, Hopin online events platform is fully compatible with Desktop (web) on the following browsers updated to the latest version:

We recommend running a desktop browser for the best and seamless experience across the Hopin platform.

Note: Other independent browsers that accept webRTC technology may be compatible.
  • Safari is not fully compatible for video on desktops
  • Internet Explorer and Microsoft Edge (Non chromium) are not compatible on desktops

Also note that each browser has their own implementation of the technologies we use at Hopin and some work better with them, some less, some don't work at all. Hence why we can recommend Chrome and Firefox but right now we cannot guarantee other browser will work as expected.

Mobile

Events on Hopin can be accessed by Attendees on our Mobile apps on both iOS devices or Android devices.

You can also use mobile browsers however they offer limited compatibility and we recommend using the App whenever possible on mobile devices.

If you do choose to use a browser, for Android we recommend Google Chrome, and for iOS/iPadOS we recommend using Safari. 

Note: No downloads are required for the web browser, however, downloadable apps for mobile devices are the best experience for watching an event.

Additionally, speakers may experience unexpected audio muting issues when using mobile web browsers especially with Safari on Apple devices. Speakers should use desktop or laptop devices for the best experience.

Please check our event troubleshooting article in case you experience any issues with accessing parts of the event.

 

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