How to customize Magic Link invitation emails

  • Updated


Things to know about Magic Link invitation emails

Magic Link Invitation emails come from '', but the name of the sender will be the Organization’s name.

Magic Link users are not required to complete their Hopin account creation by adding a password.


  1. Attendees should keep their Magic Link Invitation email handy in order to sign into their account and bypass the need for an account password with direct access to enter the event
  2. Customize your Magic Link Invitation email and insert some verbiage that recommends to keep this email handy to gain access to the event. For example: "This Magic Link Invite email will be your all access pass into the event"
  3. You can re-send Magic Link Invitation emails one day prior to your event to ensure everyone receives a new email with the attendees' existing Magic Link to ensure it is at the top of your attendees' inbox.
  4. Ask attendees to check their spam inbox in the likelihood the Magic Link Invitation emails were mistakenly filtered out.
Note: Attendees are not fully registered for the event until they have accepted the Magic Link invitation by clicking the button within the email and following the verification process.


How to edit a Magic Link invite email template

Note: The above video is based on our old dashboard interface, however, the instructions to customize Magic Link Invite emails are still current. It is now available in the Event Dashboard > Marketing > Customize Emails.



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