How to access Hopin subscription receipts for Starter and Growth plans

  • Updated


If you have subscribed to Hopin's Starter or Growth plans and wondering where to access all the previous receipts please follow the below steps to find out how. 

Note: All your receipt will also be sent each month/year to the email address your organization is registered with.

  • To access your receipts first log in to your Hopin account, select the organization you want to access receipts for on the left side then select the Billing tab. 

    On the Billing tab click the Manage subscription button, a new pop up will open.


    Click on Billing History to access all your plan receipts. 


    Note: The steps above are valid for both Starter and Growth plans.

    You will also be able to access and edit other details such as:

    • Account Information
    • Billing & Shipping Addresses
    • Payment Methods
  • Click on your profile picture in the top right hand corner of the screen and click Manage Organization


    Select Billing from the tab on the left hand side. 

    Here you can manage your account’s billing details. This section shows you your current subscription plan, the number of registrations used up on your account, as well as your accrued registrations from the previous billing period.

    Scroll to the bottom and click Manage Subscription.


    This will take you to a new page where you can view your card details and previous bills. 

    Under "Invoice history" click the small square icon to the right of the date to view an invoice. 


    This will open a new window where you can Download receipt or Download invoice


    Simply exit the window to return to the previous screen and to view other invoices. 

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