As of the production of this document (August 2021), the significant sub-processors Hopin relies on are shown in the below list.
Vendor |
Location |
Service Provided |
Vendor DPA |
Amazon AWS |
EU (IE) |
Application hosting and data storage |
https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf |
Amazon AWS |
US (Ashburn, VA) |
Static / Image Asset Storage |
https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf |
Heroku |
EU (IE) |
Application Hosting |
https://www.salesforce.com/content/dam/web/en_us/ www/documents/legal/Agreements/data-processing-addendum.pdf |
CloudFlare |
US |
Content Delivery, Traffic Filtering |
https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf |
Datadog |
EU |
Log aggregation & analysis |
|
Stripe |
EU, US |
Payment Processing |
Available on Request |
Chargebee |
EU, US |
Subscription Management |
|
Redis Labs |
EU (IE) |
Data storage |
https://redislabs.com/wp-content/uploads/2019/09/data-processing-addendum.pdf |
Microsoft Azure |
EU (IE) |
Sub Titles and Captions |
|
MUX |
US |
A/V Ingestion, Transcoding & Distribution |
|
Twilio | US | A/V Ingestion, Transcoding & Distribution, E-mail messaging | https://www.twilio.com/legal/data-protection-addendum |
Vonage |
US |
A/V Ingestion, Transcoding & Distribution |
|
Pusher |
US |
In Event Messaging |
|
Segment.io |
US |
Analytics |
|
Intercom |
US |
Customer Support |
|
Zendesk |
US, EU |
Customer Support |
https://www.zendesk.com/company/privacy-and-data-protection/ |
Salesforce |
EU, US |
Organizer Sales CRM |
|
|
IE |
Internal Collaboration & Storage |