How to use the Per User Per Year (PUPY) plan

  • Updated

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The Per User Per Year (PUPY) feature means that you can pay for attendees to have unlimited access to your events for a year. 

To get started, go to your Organization's home page and go to the Users tab. 

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Now, there are two ways in which you can add registrant's email addresses. The first is by adding each one individually in the field labelled "Email". 

The second way is by uploading a CSV file with a list of all of the email addresses associated with the accounts that you would like to give annual access to. To upload a CSV file, simply drag and drop the file onto the highlighted field, or click Choose a CSV file

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Note: Your CSV file should be a simple list of email addresses with no heading. It should look something like this:

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If you add users by inputting their email address and then upload a CSV, it will combine all of the email addresses to ensure that there are no duplicates and you do not register the same user more than once. 

You will also be able to see how many registrations you have used at the bottom of the page. 

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How to delete PUPY registrations

You can delete individual email addresses by clicking the "trash" icon on the right hand side of each entry. Alternatively, you can delete entries in bulk by ticking the box at the top of the list and selecting/deselecting those that you would like deleted, then clicking Delete selected

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Will PUPY registrations be added to my registration count? 

No, users that you add using the PUPY feature will not be added to the registration count you can find on the Billing tab of your home page, however they will be added to your attendee list on your Event Dashboard > People > Attendees page, and contribute to your analytics as expected. 

What will the Attendees experience?

Attendees will not be notified when they are added to a PUPY plan, nor will they get any additional notifications of upcoming events. They will need to register for individual events as normal. 

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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