Using Closed Captions in the Stage

  • Updated

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To support our mission of making the world Feel Closer, we want to make Hopin more accessible and we believe that Closed Captions will help! This feature will transcribe each speaker's audio so all attendees know what was said, and by who. 

If you would like to learn how to enable Closed Captions for your event, check out this article for Organizers. 

As an attendee, you can toggle Closed Captions on and off at any time with a simple click of a button. You can also use Closed Captions within Sessions, Expo Booths and Networking, and now in Replay, too! 

Note: Captions are only available on Desktop versions of Hopin and we strongly recommend using Chrome for the best experience. 

Head to the Stage you would like to watch and click the CC button at the bottom of the screen.

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To turn closed captions off again, just click the CC button once more and the video displays will return to full view. 

Once you have clicked the icon, the video displays will become smaller and you will see the captions being generated underneath. 

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How will I know if Closed Captions have been enabled?

If the captions are enabled, you will see the small CC button at the bottom of the screen allowing you to turn them on.

However, if the Organizer enables Closed Captions in the middle of the Stage segment that you are in, you will see a pop-up to let you know. You will see a similar notification if the Closed Captions are disabled.

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Will Closed Captions be recorded? 

Unfortunately, the captions will not be recorded.

What languages are closed captions available in?

At the moment, closed captions will only work in English (American, British, and Canadian)

Known limitations of Closed Captions within Stages

At this time, there are some known limitations of Closed Captions when using them in the Stage areas:

  • They do not function in full screen mode
  • Not available in Firefox or Safari
  • Not available on the Mobile App
  • It will not identify who said what, but only what is said

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Why are the closed captions not in sync?

If the captions seem to be out of sync, or perhaps aren't showing the right words it, could be for a number of reasons:

  • Your internet connection is unstable
  • A different language is being spoken
  • AI-generated captions are not always completely accurate so there may always be some errors

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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