Registering for an event

  • Updated

everyone.jpgAll_plans_.pngQuick registration is the new way of registering for an event. In the past, Guest Checkout meant that if an attendee did not complete their registration, they would be classed as "Pending Acceptance". This, in turn, would mean that some people would not complete their registration and therefore would not attend the event. 

If you register for an event without logging in all you need is to do is enter your name and email address, and you will be registered without needing to verify yourself.

Note: If you would like to buy tickets for multiple people, then those with a Hopin account will be registered however, those without a Hopin account will receive an email to complete their registration. See our article on pending acceptance for more information on what it means to bulk purchase tickets.

Registering for an Event before it is Live

When you find an event you would like to join on Hopin, or if someone shares an awesome event that they'd like you to join, simply click on Register to get started. 

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In the new panel that pops up, you can select how many tickets you want to claim and click Continue

Note: if the Organizer has only allowed one ticket per person then there will not be an option to select more than one. 

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On the next page, fill in the fields for the name(s) and email address(es). If you are signed in, you can click the box at the top to automatically fill in the fields, but you will need to complete the information for anyone else you are claiming tickets for. Make sure you fill in the correct email address! Click Continue when you're ready.

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Once completed, you will see another page to confirm the tickets and the emails they are being sent to. 

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Head over to your emails and you will have two emails in your inbox - one will include an Add to Calendar button to add the event directly to the calendar of your choice, the other will have a Join event button to take you directly to the event. 

Note: If you click the Join Event button and the event is not yet live, you will be taken to the Event landing page.

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Joining or Registering for a Live Event 

If the Event is live and you have already registered, then you should have received a registration email. Click the Join Event button within this email to go directly to the event. 

If you cannot find this email, or perhaps you haven't registered yet, find a link to the Event that will take you to Registration page. Click Join Event. 

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In the pop-up, enter the email address that you registered with and click Send me my access linkregister.png

If you have already registered for the Event then you should receive an email with a link directly to the Event.

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Alternatively, you may want to Register for the event if you are not sure if you have already registered, or Sign in to your Hopin account to join the event. 

Register for the Event

If you are not sure if you have already registered, you can click Register for the event and you will be prompted to fill in your first and last name and your email address. Here, you can also click Sign in if you already have a Hopin account. 

Once you have filled in the details, click Register

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Head over to your emails and you will have two emails in your inbox - one will include an Add to Calendar button to add the event directly to the calendar of your choice, the other will have a Join event button to take you directly to the event. 

For an Organizer

If you are the Organizer for an event, you will be able to check who has registered for your event through the Event Dashboard > People > Attendees tab. 

Here, everyone who has a ticket assigned to them will be counted towards your registrations. You may see some with the status "pending acceptance" for those that purchased tickets via the bulk checkout option.

Note: If attendees registered for your Event before 2022 you may still see some registrants with the status "pending acceptance" that could be connected to the previous "Guest Checkout" option.

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If you enable 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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