How to schedule an email to attendees

  • Updated

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If are sending emails to your Attendees before the event, you may find you need to schedule some for a specific time. 

Although there are some emails that are sent out automatically on a schedule (e.g. one day before your event start time), you now have the flexibility to schedule custom emails for any time. 

To get started, head to your Event Dashboard > Marketing > Email Attendees page and either select which email you would like to edit, or click Create email at the top of the page. 

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Make any edits you need to make and then click Save and Preview in the top right hand corner. 

Tip: Use these guide on how to email your attendees and how to use Liquid Templates to edit them. 

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To schedule the email, click the small triangle on the right hand side of the Send email button and then click Send later from the drop down that appears.

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A new panel will appear. Select the time, date, and time zone for when you would like to schedule the email and click Save.

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Now, in the top right corner you will see a button that says Schedule and the date/time you have scheduled the email for. Click this button. 

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A new pop-up will display the details of your email - double check the date and time, and the attendees you are sending it to, and then click Schedule email.

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Now, in the Email Attendees page you will see an orange "Scheduled" label next to your email. 

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Editing your scheduled email

You can edit, cancel the schedule for your email, copy, or delete the email by clicking on the respective icons when hovering over each email. 

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Note: The email cannot be edited within 15 minutes of the scheduled time. 

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