How to setup Post-Event Registration

  • Updated

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You can now enable Post-Event Registration so even those who were not able to buy tickets for the live event, can enjoy your Replay area!

To get started, you have to make sure that your Replay area has been enabled. 

Simply go to your Event Dashboard > Setup > Basics and make sure you tick the box for Replay under "Event areas".

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Scroll down and make sure the toggle is turned "on" next to "Keep Replay available after event". 

You can also set how long you would like the Replay area to be available for. The maximum is 12 months.

Check out our article on Post-Event Replay for more info.

Note: You can accept new registrations for the entire time Replay is available.

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Click Save to apply your changes. 

Once your event has begun and you have collected some recordings, you can publish them to your Replay area!

Simply go to your Event Dashboard > Recordings and look for the recordings that you would like to publish. Click on the recording and turn "on" the toggle to publish the recording.

Follow this guide on how to make recordings available to attendees.

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Next, head to your Event Dashboard > Registrations > Details and edit your Registration close date and time. This should be inline with how long you enabled the Post-Event Replay for in the previous step. 

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Click Save at the bottom of the page.

Creating post-event tickets

Now, you can choose to have all tickets available during the post-event experience, or you can choose to make specific tickets available for after your event has finished.

Go to the Registration > Tickets page on your Event Dashboard and click Create a new ticket. 

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To make the ticket only available after the event has finished, click on Advanced settings and adjust the ticket sales start and end date. 

Tip: Make sure that the start date/time is after the end of your live event, and the end date/time is before the Replay expires. 
Note: If the ticket is a paid ticket, the registration will close 48hours before the Replay ends so that attendees have time to watch the content. 

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You can also adjust your other tickets' sales end time to ensure they are not available after the live event has ended. 

Once the event has ended, if someone registers for your event, they will see a button that says Sign in to watch recordings as well as a marker that says "Ended".

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They can register as normal and enjoy all the content you have shared!

Note: Promo codes cannot be used with post-event registration.

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance. 

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