How to check Attendees in to Onsite segments

  • Updated

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Before you are able to check people in to your Onsite event, you may want to check out these articles to get set up:

You will also need to download the Organizer app on iOS (this feature is not currently available on the Android version of this app).

Now you are ready to go! 

Open the Organizer app on your device and scan a QR code for one of your Check-In Areas. You can find these on the Event Dashboard > Onsite > Check-In Areas. 

Tip: There is more information on how to share these QR codes within our Creating and managing Onsite Check in areas article.

Next, tap the 3 lines in the top corner of the app and then tap Segments from the menu that appears.

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Choose the segment you would like to check someone into from the list. You can scroll down to look through the segments day by day, or you can use the options in the top banner to find them based on the Onsite Area they are found in.

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This will open up your camera so you can scan the Attendee's QR code. You can also tap Search by name to open up a list of Attendees and search for their name manually using the search bar at the top of the page. Once you have found the Attendee, you can tap the green Check in button. 

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Once you have successfully checked in an Attendee, you will see a green screen to confirm the check in. 

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Note: Some other screens you may see include:
  • Orange - already scanned
  • Red - Not eligible (if they do not have the correct ticket type)
  • Red - Room is full (if there are no more seats available)
  • Red - Unable to read code 
  • Blue - Device is offline

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