For Software Troubleshooting, see How to Troubleshoot Hopin Onsite
For Hardware Troubleshooting, see Hardware Compatibility for Hopin Onsite
This guide is based on the RENTAL EQUIPMENT SETUP GUIDE provided by Choose 2 Rent, the Preferred US Hardware Supplier of Hopin Events. They are one of our Certified In-person Logistics Suppliers.
Standard Rental Contents:
1 x Router
1 x Printer
2 x iPads
2 x Tablet Stands
On-demand Badge Printing Step-by-Step Guide
Step 1 → Router & Internet
Commonly used routers used with Onsite are listed with setup links on Hardware Compatibility for Hopin Onsite.
Routers typically require the below steps:
- Attach antennas
- Plug in the DHCP hard line from the venue
- Plug in power and ensure device is connected to live internet
Step 2 → Printer & Badge Stock
Commonly used printers used with Onsite are listed with setup links on Hardware Compatibility for Hopin Onsite.
Printers typically require the below steps:
- Connect the Power Adapter
- Plug in an Ethernet Cable from the router into the printer’s Ethernet port
- Power on the Printer
- Install the Badge Stock
Step 3 → Connecting the Printer to the App How to setup Badge Printing for an Onsite Event
Where can you adjust this? – Organizer App > Side Menu > Devices