This article helps answer the question: Which methods could be used to provide hardware, consumables and technicians for Hopin Onsite?
At Hopin, we want to empower users to choose the service option that best fits their budget and desired outcomes. We do not force you to hire our service teams or a service provider at all if you are technical enough.
We trust you to TEST and prepare! Please reach out to support with questions and feedback!
Guiding Questions to Decide the Right Option
To help you decide on how you will provide hardware, consumables and technicians for your Hopin Onsite events, we have written the below questions to guide you…
1) Do you have the technical expertise and capacity to self-serve?
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- YES → Excellent! Please review our Hardware Compatibility for Hopin Onsite to ensure your setup will be capable of delivering self-service.
- NO → Question 2
2) Is your event taking place in a country where Hopin Consultants are available? Availability by Country for Hopin In-person Logistics Services
- YES → Question 3
- NO → Unfortunately, our Event Services team cannot provide service in that country and is unable to support this event at this time. Instead, we recommend building a direct relationship with one of our Certified In-person Logistics Suppliers to cover this and future events. Since we do not own/rent any warehouses or own any equipment, it is all outsourced. This means going direct-to-supplier helps clients in 3 ways: 1) reduced costs by reducing middlemen margins; 2) more flexibility because as a reseller we must limit our options; 3) more hardware and consumable expertise because it is their primary service.
3) Do you anticipate signing a contract with more than 6 weeks lead time before delivery?
- YES → Question 4
- NO → Unfortunately, our Event Services team requires a minimum of 6 weeks and is unable to support this event at this time. Instead, we recommend building a direct relationship with one of our Certified In-person Logistics Suppliers to cover this and future events. Since we do not own/rent any warehouses or own any equipment, it is all outsourced. This means going direct-to-supplier helps clients in 3 ways: 1) reduced costs by reducing middlemen margins; 2) more flexibility because as a reseller we must limit our options; 3) more hardware and consumable expertise because it is their primary service.
4) Is budget the most important part of this decision?
- YES → We can provide services and have set some minimum pricing expectations below to help you know if we exceed your cost expectations for these services. With that said, you are certain to save by going direct-to-supplier with one of our Certified In-person Logistics Suppliers to cover this and future events. Since we do not own/rent any warehouses or own any equipment, it is all outsourced. This means going direct-to-supplier helps clients in 3 ways: 1) reduced costs by reducing middlemen margins; 2) more flexibility because as a reseller we must limit our options; 3) more hardware and consumable expertise because it is their primary service.
- NO → Hopin’s Consultants are your recommended option! Please check out Requesting a Quote for Hopin In-person Logistics Services to provide our team with the information they need to accelerate your quoting process. Remember that we need a minimum of 6 weeks prior to delivery to execute!
In-person Logistics Service Options
Below are the 3 levels of service to provide you with a side-by-side comparison of your options.
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Self-serve / Do it Yourself Leveraging your technical knowledge and our self-service resources to execute. |
Hire Suppliers Directly Work with our certified suppliers to match their services with our software. |
Hire Hopin’s Consultants Engage with Hopin’s event experts to ensure registration is a success. |
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Responsible Party |
YOU! |
the Supplier |
Hopin and our Partners |
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Client Involvement |
Everything You have to do or hire for everything |
Answer Questions, Make Decisions Suppliers ask essential questions |
Answer Questions, Receive Guidance Our teams make recommendations |
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Costs |
Low You can choose how much you invest |
Moderate Suppliers have many options, but minimums |
High Our packaging is limited to focus on quality |
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Turnaround |
>4 weeks You can often pay to accelerate timelines |
4-6 weeks Suppliers can cut turnarounds for a price |
Minimum 6 weeks Our teams require time to guarantee service |
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Option Flexibility |
High You determine what you want to do |
Moderate Suppliers determine their own options |
Low Our teams work within specific parameters |
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NEXT STEP! |
Confirm you have the equipment, consumables and technical knowledge you need to be successful by testing! |
Reach out to our supplier network. Our Top Suppliers include: Choose 2 Rent, One World Rental and pc/nametag. |
Sign a quote based on these answers to your Hopin AE with more than 6 weeks of lead time! |
Minimum Spend by Hopin In-person Logistics Service
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Service |
MINIMUM spend |
Includes items |
Direct Suppliers |
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Onsite Technicians |
$4,400 or more |
12 hours per day, Travel and Meals |
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B&W Printer Rentals |
$2,050 or more |
Printers, iPads, Desk Stands and Shipping |
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Color Printer Rentals |
$5,500 or more |
Printers, iPads, Laptops, Desk Stands and Shipping |
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Badge Production |
Blank – $575 or more Branded – $2,525 or more |
Badges in sets of 500 |
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Lanyard Production |
$3,350 or more |
Lanyards in sets of 500 |
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Badge Holder Ordering |
$600 or more |
Badge Holders in sets of 500 |
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Scanners for Segments |
$700 or more |
Scanners and a multi-charger |
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