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Hopin In-person Logistics Services Packages Explained

  • Updated

For All Packages

6 Weeks Minimum – All In-person Logistics Services require a minimum of six (6) weeks of lead time. Services can still be refused or rejected with more lead time, but no services can be offered in under six (6) weeks without risking our ability to deliver. Therefore, we encourage you to work with our Certified In-person Logistics Suppliers instead.

Adjustments & Cancellations – If you need to change your dates or cancel your contracted logistics services please refer to our legal terms https://hopin.com/legal/in-person-add-on-specific-terms [2.3 Cancellations and adjustments]. These services require tax, finance, management and delivery liabilities with each order. This means we incur some cost every time you even change dates and these costs can be considerable so we outlined our adjustment terms upfront.

Technician Packages

Key Client Responsibilities

  • Reviewing our legal terms https://hopin.com/legal/in-person-add-on-specific-terms
  • Booking and Paying for Accommodations [3.6 Hotel Accommodations]
  • Confirming Hourly Schedule at least fourteen (14) days in advance [3.2. Work Schedule]
  • Security Clearance / Access [3.3. Technician Responsibilities]

Notable Package Limitations – [3.3. Technician Responsibilities]

  • Oversee and assist in the set-up of the Supplier’s equipment prior to the event
  • Train the Client’s on-site staff on software, equipment use, and basic troubleshooting
  • Troubleshoot the Supplier’s software and/or equipment during the event
  • NOT… Be responsible for configuring the Event Dashboard including, but not limited to editing guests lists, badge designs or any other pre-event settings
  • NOT… Directly check guests in or manage specific attendee issues

Packages

First Day for a Technician, per Technician – Includes meals, transportation, two (2) days of travel and one (1) day of work up to twelve (12) hours for a single technician. No additional overtime is permitted due to workforce protections.

Additional Day for a Technician, per day, per Technician – Includes meals and one (1) day of work up to twelve (12) hours for a single technician. No additional overtime is permitted due to workforce protections.

Hardware Packages

Key Client Responsibilities

  • Reviewing our legal terms https://hopin.com/legal/in-person-add-on-specific-terms
  • Confirm Shipping Address [4.3  General Device Terms (e) Shipping]
  • Artwork (if applicable) for Desk Stands and written approval of any proofs based on the provided artwork no less than 45 days before the expected delivery date.
  • Accepting the Shipment [4.4 Rental of Devices. (b) Initial Shipment 3. Shipment Acceptance]
  • Everything Attendee-facing [4.2  Responsibility.]
  • Returning Rentals in the same condition [4.4 Rental of Devices.]
  • Providing Internet and Power for devices

Notable Package Limitations

Segment Scanner Packages

5 Handheld Scanner Set Rental, per set, per week – Includes five (5) iPhones or iPad Minis for segment scanning and a multi-charger to plug the five devices into one outlet.

Black and White Printing Packages

250aph Area BW Printing Rental, per area, per week – Enough equipment to support a single area that checks in up to 250 attendees per hour. This includes, but may not be limited to: iPads with Branded Desk Stands, Black & White Only Printer(s), Power & Internet Cables for the Area, a Router and Shipping.

500aph Area BW Printing Rental, per area, per week – Enough equipment to support a single area that checks in up to 500 attendees per hour. This includes, but may not be limited to: iPads with Branded Desk Stands, Black & White Only Printer(s), Power & Internet Cables for the Area, a Router and Shipping.

250aph Area BW Printing Purchase, per area – Enough equipment to support a single area that checks in up to 250 attendees per hour. This includes, but may not be limited to: iPads with Open Air Desk Stands, Black & White Only Printer(s), Power & Internet Cables for the Area, a Router and Shipping. All purchased printers will have a 1 year manufacturer warranty (Zebra | Brother).

500aph Area BW Printing Purchase, per area – Enough equipment to support a single area that checks in up to 500 attendees per hour. This includes, but may not be limited to: iPads with Open Air Desk Stands, Black & White Only Printer(s), Power & Internet Cables for the Area, a Router and Shipping. All purchased printers will have a 1 year manufacturer warranty (Zebra | Brother).

Color Printing Packages

200aph Area Color Printing Rental, per area, per week – Enough equipment to support a single area that checks in up to 200 attendees per hour. This includes, but may not be limited to: iPads with Branded Desk Stands, Color Printers, Windows Laptops, Power & Internet Cables for the Area, a Router and Shipping.

400aph Area Color Printing Rental, per area, per week – Enough equipment to support a single area that checks in up to 400 attendees per hour. This includes, but may not be limited to: iPads with Branded Desk Stands, Color Printers, Windows Laptops, Power & Internet Cables for the Area, a Router and Shipping.

Registration Consumable Packages

Key Client Responsibilities

  • Artwork (if applicable) for consumables and written approval of any proofs based on the provided artwork no less than 45 days before the expected delivery date. [4.3  General Device Terms (d) Artwork/custom branding]
  • Confirm Shipping Address [4.3  General Device Terms (e) Shipping]
  • Accepting the Shipment [4.4 Rental of Devices. (b) Initial Shipment 3. Shipment Acceptance]
  • Everything Attendee-facing [4.2  Responsibility.]
  • Reviewing our legal terms https://hopin.com/legal/in-person-add-on-specific-terms

Notable Package Limitations

  • Black & White Printer Badges will be either 4x6 OR 4x3, Tear-resistant OR Paper, and Double-sided OR Single-sided. Feel free to use Hopin In-person Logistics Services Templates to prepare the design.
  • Black & White Printer Labels are only blank and will be either 3x2 (DKN5224) OR 4x3 (DK4205).
  • Color Printer Badges are unique to the printer. For non-plastic color printing, you can use the same templates as the Black & White Badges because the sizes will remain the same. For printing plastic cards onsite, use the templates under “Color Printer Proprietary Badges“ on Hopin In-person Logistics Services Templates.
  • Lanyards will be less than 1-inch Wide, have Bulldog Clips (Single or Double) and will NOT be a biodegradable/environmentally friendly option. There is a standard template available on Hopin In-person Logistics Services Templates.
  • Badge Holders are Clear, Unbranded and will be either 4x3 or 4x6

Badge Packages

BW Printing Blank Consumables, sets of 500 – Blank consumables within Hopin's standard options for Size (4x3 or 4x6), Sides (Single or Double) and Material (Tear-resistant OR Paper)

BW Printing Branded Consumables, per design / scaled pricing / by 500s – Branded consumables within Hopin's standard options for Size (4x3 or 4x6), Sides (Single or Double) and Material (Tear-resistant OR Paper)

Color Printing Branded Consumables Set, per design / scaled pricing / by 500s – Branded consumables that work with the specific color printer needed to create the experience.

Color Printing Blank Consumables Set, sets of 500 – Blank consumables that work with the specific color printer needed to create the experience.

Add-on Consumable Packages

Standard Badge Holders, sets of 500 – Clear, Unbranded Badge Holders for 4x3 or 4x6 Badges

Standard Branded Lanyards, per design / scaled pricing / by 500s – Branded lanyards less than 1" wide with Single or Double Bulldog clips.

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